{"id":9061,"date":"2024-12-16T17:14:29","date_gmt":"2024-12-16T16:14:29","guid":{"rendered":"https:\/\/saunaboat-lugano.ch\/domande-frequenti\/"},"modified":"2026-02-04T14:15:33","modified_gmt":"2026-02-04T13:15:33","slug":"domande-frequenti","status":"publish","type":"page","link":"https:\/\/saunaboat-lugano.ch\/it\/domande-frequenti\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:60px;--awb-background-color:var(--awb-color4);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.3333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.3333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-max-width:300px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none fusion-animated\" data-animationType=\"flipinx\" data-animationDuration=\"1.0\" data-animationDelay=\"0.3\" data-animationOffset=\"top-into-view\"><img decoding=\"async\" width=\"512\" height=\"512\" title=\"SaunaBoatLugano-abstrct\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27512%27%20height%3D%27512%27%20viewBox%3D%270%200%20512%20512%27%3E%3Crect%20width%3D%27512%27%20height%3D%27512%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/saunaboat-lugano.ch\/wp-content\/uploads\/sites\/5\/2026\/01\/SaunaBoatLugano-abstrct.svg\" alt class=\"lazyload img-responsive wp-image-8395\"\/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_3_5 3_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:90px;--awb-spacing-left-large:3.2%;--awb-width-medium:60%;--awb-order-medium:0;--awb-spacing-right-medium:3.2%;--awb-spacing-left-medium:3.2%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:32;line-height:var(--awb-typography2-line-height);\">Benvenuto nelle nostre FAQ!<\/h1><\/div><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-content-alignment:left;--awb-margin-bottom:0px;\"><p>Qui troverai alcune informazioni importanti sulla sauna in barca sul Lago di Lugano, sulla prenotazione, sull&#8217;utilizzo e sui consigli generali. Abbiamo raccolto per te le domande pi\u00f9 frequenti per rendere la tua pianificazione il pi\u00f9 semplice e rilassata possibile. Tuttavia, se hai altre domande, non esitare a <a href=\"https:\/\/saunaboat-lugano.ch\/it\/contattaci\/\">contattarci<\/a> direttamente: saremo felici di aiutarti!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.6666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:90px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.6666666667%;--awb-order-medium:0;--awb-spacing-right-medium:2.88%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">#accordian-1 .fusion-panel:hover,#accordian-1 .fusion-panel.hover{ background-color: var(--awb-color7) } #accordian-1 .fusion-panel { border-color:var(--awb-custom_color_1); border-width:1px; background-color:var(--awb-color4); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color4);}.fusion-accordian  #accordian-1 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){color:var(--awb-custom_color_1);}.fusion-accordian  #accordian-1 .toggle-content{color:var(--awb-color6);font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-custom_color_1) !important;border-color: var(--awb-custom_color_1) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-custom_color_2);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-custom_color_2);}.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-custom_color_2)!important;border-color: var(--awb-custom_color_2)!important;}.fusion-faqs-wrapper .fusion-accordian #accordian-1 .panel-title a.active{ color: var(--awb-custom_color_2) !important;}.fusion-faqs-wrapper .fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box { background-color: var(--awb-custom_color_2)!important;border-color: var(--awb-custom_color_2)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><ul role=\"menu\" class=\"fusion-filters clearfix\"><li role=\"presentation\" class=\"fusion-filter fusion-filter-all fusion-active\"><a role=\"menuitem\" data-filter=\"*\" href=\"#\">Tutto<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".attrezzature-e-servizi\" href=\"#\">Attrezzature e servizi<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".barca-e-navigazione\" href=\"#\">Barca e navigazione<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".capacita\" href=\"#\">Capacit\u00e0<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".il-tempo\" href=\"#\">Il tempo<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".prenotazione-e-booking\" href=\"#\">Prenotazione e booking<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".sicurezza-ed-emergenze\" href=\"#\">Sicurezza ed emergenze<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9140 attrezzature-e-servizi \"><span class=\"entry-title rich-snippet-hidden\">Sono disponibili accappatoi e asciugamani?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:43:48+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9140\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9140\" href=\"#collapse-1-9140\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Sono disponibili accappatoi e asciugamani?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9140\" aria-labelledby=\"faq_1-9140\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Se lo desideri, puoi prenotare accappatoi o asciugamani al momento della prenotazione.<\/p>\n<p>Se ti accorgi solo in un secondo momento che vorresti avere con te anche accappatoi o asciugamani, puoi anche prenotarli spontaneamente in loco. Il pagamento pu\u00f2 essere effettuato con carta, TWINT o in contanti. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9145 capacita \"><span class=\"entry-title rich-snippet-hidden\">Quante persone possono salire sulla barca per la sauna?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:40:10+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9145\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9145\" href=\"#collapse-1-9145\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quante persone possono salire sulla barca per la sauna?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9145\" aria-labelledby=\"faq_1-9145\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>La barca sauna offre spazio per <strong>un massimo di 6 persone<\/strong>. Per motivi di sicurezza e legali, questo numero non pu\u00f2 essere superato. Anche i bambini contano come una persona.    <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9034 prenotazione-e-booking \"><span class=\"entry-title rich-snippet-hidden\">Non ho ricevuto la conferma della prenotazione.<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:31:17+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9034\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9034\" href=\"#collapse-1-9034\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Non ho ricevuto la conferma della prenotazione.<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9034\" aria-labelledby=\"faq_1-9034\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Per prima cosa, dai un&#8217;occhiata alla cartella spam per vedere se l&#8217;email di conferma della tua prenotazione \u00e8 arrivata l\u00ec.<\/p>\n<p>Se non trovi nulla nemmeno nella cartella spam, inviaci un&#8217;email con i tuoi dati (nome, cognome, data di prenotazione, orario di prenotazione) a: <a href=\"mailto:info@saunaboat-lugano.ch\">info@saunaboat-lugano.ch<\/a><\/p>\n<p>Ti risponderemo al pi\u00f9 presto.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9041 il-tempo \"><span class=\"entry-title rich-snippet-hidden\">La mia prenotazione avverr\u00e0 in qualsiasi condizione atmosferica?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:55:18+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9041\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9041\" href=\"#collapse-1-9041\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">La mia prenotazione avverr\u00e0 in qualsiasi condizione atmosferica?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9041\" aria-labelledby=\"faq_1-9041\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><strong>Fondamentalmente s\u00ec.<\/strong>  Se l&#8217;avviso di tempesta \u00e8 attivo, non ci \u00e8 consentito varare la barca per motivi di sicurezza. In questo caso, hai le seguenti opzioni: <\/p>\n<ul>\n<li>Sauna sulla barca presso il nostro molo (senza uscita) &#8211; riduzione del 30% dell&#8217;importo della prenotazione.<\/li>\n<li>Posticipa gratuitamente la tua prenotazione a una nuova data.<\/li>\n<li>La cancellazione di una prenotazione \u00e8 soggetta a una tassa di cancellazione minima di CHF 30,00.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9148 il-tempo \"><span class=\"entry-title rich-snippet-hidden\">La mia prenotazione avverr\u00e0 anche in caso di pioggia o neve?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:55:41+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9148\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9148\" href=\"#collapse-1-9148\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">La mia prenotazione avverr\u00e0 anche in caso di pioggia o neve?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9148\" aria-labelledby=\"faq_1-9148\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><strong>Assolutamente s\u00ec!<\/strong>  Quando piove o nevica e ti rilassi nella sauna calda sul lago, sudare \u00e8 due volte pi\u00f9 divertente.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9137 capacita \"><span class=\"entry-title rich-snippet-hidden\">I cani possono salire sulla barca della sauna?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:41:30+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9137\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9137\" href=\"#collapse-1-9137\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I cani possono salire sulla barca della sauna?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9137\" aria-labelledby=\"faq_1-9137\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>I cani e gli altri animali non sono ammessi sulla barca della sauna per motivi di igiene.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9146 capacita \"><span class=\"entry-title rich-snippet-hidden\">I bambini possono salire sulla barca della sauna?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:41:08+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9146\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9146\" href=\"#collapse-1-9146\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I bambini possono salire sulla barca della sauna?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9146\" aria-labelledby=\"faq_1-9146\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>A patto che i bambini siano sorvegliati da un adulto, sono ovviamente i benvenuti sulla barca della sauna.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9040 prenotazione-e-booking \"><span class=\"entry-title rich-snippet-hidden\">Ho prenotato il luogo sbagliato. Cosa posso fare?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:34:17+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9040\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9040\" href=\"#collapse-1-9040\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ho prenotato il luogo sbagliato. Cosa posso fare?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9040\" aria-labelledby=\"faq_1-9040\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Se non vuoi davvero goderti il tuo time-out in barca con noi sul meraviglioso Lago di Lugano, possiamo cancellare la tua prenotazione.<\/p>\n<p>Si applicano i nostri <a href=\"https:\/\/saunaboat-lugano.ch\/it\/gtc\/\">termini e condizioni<\/a>.<\/p>\n<p>Scrivici una breve e-mail con la tua richiesta a: <a href=\"mailto:info@saunaboat-lugano.ch\">info@saunaboat-lugano.ch<\/a><\/p>\n<p>Ti risponderemo il prima possibile.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9144 barca-e-navigazione \"><span class=\"entry-title rich-snippet-hidden\">Ho bisogno di una patente nautica?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:46:08+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9144\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9144\" href=\"#collapse-1-9144\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ho bisogno di una patente nautica?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9144\" aria-labelledby=\"faq_1-9144\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Poich\u00e9 la barca sauna \u00e8 dotata di un motore elettrico da 5,9 kW, pu\u00f2 essere controllata senza bisogno di test.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9037 sicurezza-ed-emergenze \"><span class=\"entry-title rich-snippet-hidden\">Ha giubbotti di salvataggio a bordo?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:50:44+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9037\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9037\" href=\"#collapse-1-9037\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ha giubbotti di salvataggio a bordo?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9037\" aria-labelledby=\"faq_1-9037\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>A bordo c&#8217;\u00e8 un giubbotto di salvataggio per ogni persona. Ti verr\u00e0 mostrato dove si trovano sulla barca durante le istruzioni in loco. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9149 barca-e-navigazione \"><span class=\"entry-title rich-snippet-hidden\">Fino a che distanza posso viaggiare sulla barca della sauna?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:47:39+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9149\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9149\" href=\"#collapse-1-9149\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Fino a che distanza posso viaggiare sulla barca della sauna?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9149\" aria-labelledby=\"faq_1-9149\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Puoi navigare su tutto il Lago di Lugano, anche in Italia, a patto di mantenere una distanza minima di 150 metri dalla riva. Spesso le distanze vengono sottovalutate e questo pu\u00f2 portare a ritardi nella riconsegna. In caso di ritardo nella restituzione della barca, verranno applicati costi aggiuntivi.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9153 barca-e-navigazione prenotazione-e-booking \"><span class=\"entry-title rich-snippet-hidden\">Dove si trova il punto di partenza e di arrivo della mia prenotazione per la sauna?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:48:53+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9153\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9153\" href=\"#collapse-1-9153\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Dove si trova il punto di partenza e di arrivo della mia prenotazione per la sauna?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9153\" aria-labelledby=\"faq_1-9153\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Il punto di partenza e di arrivo della tua prenotazione \u00e8 direttamente in <strong>Piazza Bernardino Luini a Lugano<\/strong>.<\/p>\n<p><strong>Come trovarci<\/strong><br \/>\n<strong>In auto:<\/strong> Nelle vicinanze \u00e8 disponibile un parcheggio a pagamento, ad esempio il <strong>Parking LAC<\/strong> (a pochi minuti a piedi).<\/p>\n<p><strong>Con i mezzi pubblici:<\/strong> Raggiungibile in 10 minuti dalla <strong>stazione ferroviaria di Lugano (Lugano Stazione)<\/strong>. <strong>Linea di autobus B4<\/strong> per <strong>Lugano, Piazza Luini<\/strong>, fermata direttamente di fronte al Boatcenter Lugano.<\/p>\n<p><strong>Informazioni importanti<\/strong><br \/>\n<strong>Ti preghiamo di arrivare 15 minuti prima dell&#8217;appuntamento<\/strong> in modo da poterti spiegare la barca e tutto ci\u00f2 che ne consegue in tutta tranquillit\u00e0. Dopodich\u00e9 potrai riscaldarti, mollare gli ormeggi e semplicemente goderti la tua esperienza di sauna nel bel mezzo del Lago di Lugano. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9150 il-tempo \"><span class=\"entry-title rich-snippet-hidden\">Cosa succede se sono previsti temporali o forti venti?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:57:04+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9150\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9150\" href=\"#collapse-1-9150\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Cosa succede se sono previsti temporali o forti venti?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9150\" aria-labelledby=\"faq_1-9150\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Se l&#8217;<strong>avviso di tempesta<\/strong> \u00e8 attivo, non ci \u00e8 consentito varare la barca per motivi di sicurezza. In questo caso, hai le seguenti opzioni: <\/p>\n<ul>\n<li>Sauna sulla barca presso il nostro molo (senza uscita) &#8211; riduzione del 30% dell&#8217;importo della prenotazione.<\/li>\n<li>Posticipa gratuitamente la tua prenotazione a una nuova data.<\/li>\n<li>La cancellazione di una prenotazione \u00e8 soggetta a una tassa di cancellazione minima di CHF 30,00.<\/li>\n<\/ul>\n<p>Se sono previsti <strong>temporali<\/strong>, non \u00e8 possibile lasciare il porto. Anche il bagno in sauna nel porto non \u00e8 possibile in questo caso. Purtroppo abbiamo solo due opzioni:  <\/p>\n<ul>\n<li>Posticipa gratuitamente la tua prenotazione a una nuova data.<\/li>\n<li>La cancellazione di una prenotazione \u00e8 soggetta a una tassa di cancellazione minima di CHF 30,00.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9038 prenotazione-e-booking \"><span class=\"entry-title rich-snippet-hidden\">Cosa succede se riportiamo la barca troppo tardi?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:37:55+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9038\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9038\" href=\"#collapse-1-9038\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Cosa succede se riportiamo la barca troppo tardi?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9038\" aria-labelledby=\"faq_1-9038\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><strong>Se la barca per la sauna viene restituita troppo tardi, non saremo in grado di prepararla correttamente per il prossimo cliente.<\/strong>  La barca della sauna deve essere pulita e ricaricata tra una sessione e l&#8217;altra. Se la barca della sauna viene restituita troppo tardi, il gruppo successivo non pu\u00f2 iniziare in tempo. In questo caso applichiamo una <strong>tariffa di fair play<\/strong>. Pi\u00f9 lungo \u00e8 il ritardo, pi\u00f9 alta sar\u00e0 la tariffa.   <\/p>\n<p><strong>Tassa per il fair play<\/strong><\/p>\n<ul>\n<li>per i primi 30 minuti o parte di essi, CHF 50.-.<\/li>\n<li>dopo 30 minuti, 100 CHF<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9042 sicurezza-ed-emergenze \"><span class=\"entry-title rich-snippet-hidden\">Cosa fare in caso di guasto?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:50:18+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9042\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9042\" href=\"#collapse-1-9042\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Cosa fare in caso di guasto?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9042\" aria-labelledby=\"faq_1-9042\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>In caso di guasto, ad esempio se non riesci a levare l&#8217;ancora o se la barca non parte, ti preghiamo di chiamarci, Sauna Boat Lugano. Il numero ti verr\u00e0 fornito il giorno della prenotazione. <\/p>\n<p>Per tutti gli incidenti o le emergenze, leggi le domande frequenti &#8220;Cosa facciamo in caso di emergenza?&#8221;.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9039 sicurezza-ed-emergenze \"><span class=\"entry-title rich-snippet-hidden\">Cosa fare in caso di emergenza?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:53:30+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9039\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9039\" href=\"#collapse-1-9039\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Cosa fare in caso di emergenza?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9039\" aria-labelledby=\"faq_1-9039\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Se pi\u00f9 navi sono coinvolte in un incidente, \u00e8 necessario compilare il rapporto di incidente e contattare la polizia. Se ci sono persone ferite, uccise o disperse, la polizia deve essere informata immediatamente. Il locatore deve essere contattato in caso di incidenti.  <\/p>\n<p><strong>Chiamata di emergenza:<\/strong> 117<\/p>\n<p>Il numero di noleggio ti verr\u00e0 comunicato il giorno della prenotazione.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9032 prenotazione-e-booking \"><span class=\"entry-title rich-snippet-hidden\">Come posso ricevere il buono acquistato?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:30:03+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9032\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9032\" href=\"#collapse-1-9032\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Come posso ricevere il buono acquistato?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9032\" aria-labelledby=\"faq_1-9032\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Se hai acquistato un buono online, ti verr\u00e0 inviato automaticamente via e-mail dopo che l&#8217;acquisto \u00e8 andato a buon fine. L&#8217;e-mail conterr\u00e0 un link per il download del buono. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9151 il-tempo \"><span class=\"entry-title rich-snippet-hidden\">Come interpretare correttamente le luci di segnalazione?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:57:42+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9151\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9151\" href=\"#collapse-1-9151\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Come interpretare correttamente le luci di segnalazione?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9151\" aria-labelledby=\"faq_1-9151\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><strong>Avviso di vento forte:<\/strong> luce arancione lampeggiante, <strong>40 volte al minuto<\/strong>. Si consiglia di tornare al porto da cui si \u00e8 partiti per il noleggio. <\/p>\n<p><strong>Avviso di tempesta:<\/strong> luce arancione lampeggiante, <strong>90 volte al minuto.<\/strong> Raggiungi immediatamente il porto pi\u00f9 vicino.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-8944 prenotazione-e-booking \"><span class=\"entry-title rich-snippet-hidden\">Come funziona la prenotazione di una barca per la sauna?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:23:35+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-8944\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-8944\" href=\"#collapse-1-8944\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Come funziona la prenotazione di una barca per la sauna?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-8944\" aria-labelledby=\"faq_1-8944\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Puoi prenotare un&#8217;esperienza in barca con sauna sul Lago di Lugano <a href=\"https:\/\/saunaboat-lugano.ch\/it\/produkt\/barca-sauna\/\">qui<\/a>.<\/p>\n<p>Qui puoi inserire il <strong>numero di persone (da 2 a 6)<\/strong> e selezionare la <strong>data o l&#8217;orario che preferisci<\/strong>. Il calendario mostra solo le date e gli slot ancora disponibili\/prenotabili. La sauna pu\u00f2 essere prenotata fino a tre volte al giorno.  <\/p>\n<p><strong>Lun-Dom: a partire da CHF 450.00<\/strong><br \/>\nMattina: 08.00-12.00<br \/>\nPomeriggio: 13.00-17.00<br \/>\nSera: 18.00-22.00<\/p>\n<p>Se clicchi su una data, gli slot ancora disponibili appaiono sotto il calendario. Se uno slot non \u00e8 pi\u00f9 disponibile, non sar\u00e0 pi\u00f9 visualizzato. Se un&#8217;intera giornata \u00e8 gi\u00e0 stata prenotata, viene visualizzata nel calendario con una croce.  <\/p>\n<p>Il tempo che intercorre tra una sessione e l&#8217;altra \u00e8 necessario per pulire la sauna e prepararla per la prenotazione successiva.<\/p>\n<p>Non appena avrai effettuato la tua selezione, clicca sul pulsante &#8220;PRENOTA ORA&#8221;.<\/p>\n<p>Si aprir\u00e0 la pagina successiva: Ora hai la possibilit\u00e0 di selezionare ulteriori extra come accappatoi, asciugamani o bevande.<\/p>\n<p>Se hai un buono da riscattare, puoi inserirlo nel carrello e applicarlo.<\/p>\n<p>Il processo di pagamento\/prenotazione viene avviato cliccando sul pulsante &#8220;Continua con il pagamento&#8221;.<\/p>\n<p>Non appena la prenotazione sar\u00e0 stata completata con successo, riceverai un&#8217;e-mail di conferma automatica con tutti i dettagli della tua prenotazione.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-8934 prenotazione-e-booking \"><span class=\"entry-title rich-snippet-hidden\">Come funziona l&#8217;acquisto di un buono?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:28:52+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-8934\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-8934\" href=\"#collapse-1-8934\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Come funziona l&#8217;acquisto di un buono?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-8934\" aria-labelledby=\"faq_1-8934\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Vai al prodotto &#8220;Voucher&#8221; sul nostro sito web e cliccaci sopra per aprire una nuova pagina. Qui puoi selezionare una delle tre varianti di voucher:<\/p>\n<h4>Varianti del buono:<\/h4>\n<p>CHF 200,00<br \/>\nCHF 350.00<br \/>\nCHF 450,00<\/p>\n<p>Puoi anche specificare la quantit\u00e0 di buoni desiderata. Clicca sul pulsante &#8220;Aggiungi al carrello&#8221; per aggiungere i buoni al tuo carrello. Puoi controllare i tuoi acquisti nel carrello.  <\/p>\n<p>Non appena avrai completato l&#8217;acquisto, riceverai una conferma automatica via e-mail. In questa e-mail troverai il link per scaricare il voucher acquistato. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9036 prenotazione-e-booking \"><span class=\"entry-title rich-snippet-hidden\">Come devo immaginare il processo di prenotazione?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:35:50+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9036\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9036\" href=\"#collapse-1-9036\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Come devo immaginare il processo di prenotazione?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9036\" aria-labelledby=\"faq_1-9036\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Arrivi nel nostro ufficio. Idealmente <strong>10-15 minuti prima della prenotazione<\/strong>. Riceverai una presentazione dettagliata e un&#8217;introduzione da parte nostra. Potrai anche rispondere alle tue domande e poi sarai pronto a partire.     <\/p>\n<p>Parti, trova un posto accogliente, getta l&#8217;ancora e goditi la tua sauna personale sull&#8217;acqua in mezzo alla natura.  <\/p>\n<p>Poco prima dello scadere delle quattro ore, torni indietro. Per prima cosa, recupera la scala da bagno. Recupera l&#8217;ancora e occupatene.  <\/p>\n<p>Sarebbe bello se ventilaste un po&#8217; le stanze al ritorno.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9147 barca-e-navigazione \"><span class=\"entry-title rich-snippet-hidden\">Chi pu\u00f2 guidare la barca della sauna?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:47:01+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9147\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9147\" href=\"#collapse-1-9147\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Chi pu\u00f2 guidare la barca della sauna?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9147\" aria-labelledby=\"faq_1-9147\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><strong>La persona che firma il contratto di noleggio \u00e8 responsabile dell&#8217;oggetto del noleggio in qualit\u00e0 di skipper<\/strong><strong>.<\/strong><\/p>\n<p><strong>Lo skipper deve essere maggiorenne.<\/strong> I bambini e i giovani sono sotto la responsabilit\u00e0 dei loro genitori\/tutori. <\/p>\n<p>Chiunque sia sotto l&#8217;influenza di alcolici (max. 0,5 per mille), narcotici o farmaci o per altri motivi non abbia le capacit\u00e0 fisiche o mentali richieste \u00e8 considerato non idoneo a navigare durante questo periodo e non pu\u00f2 n\u00e9 guidare una nave n\u00e9 partecipare alla sua navigazione, n\u00e9 svolgere alcun compito nautico a bordo della nave.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-8959 prenotazione-e-booking \"><span class=\"entry-title rich-snippet-hidden\">Cancellazione<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/p1xel\/\" title=\"Articoli scritti da p1xel\" rel=\"author\">p1xel<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-08T16:25:01+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-8959\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-8959\" href=\"#collapse-1-8959\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Cancellazione<\/div><\/a><\/h4><\/div><div id=\"collapse-1-8959\" aria-labelledby=\"faq_1-8959\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Se non riesci a effettuare la tua prenotazione sulla barca per la sauna o desideri posticiparla o cancellarla, si applicano i nostri termini e condizioni generali.<\/p>\n<p><strong>Scrivici un&#8217;<a href=\"https:\/\/saunaboat-lugano.ch\/kontakt\/\">e-mail<\/a> per chiarire insieme i passi successivi.<\/strong><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9139 attrezzature-e-servizi \"><span class=\"entry-title rich-snippet-hidden\">C&#8217;\u00e8 una toilette sulla barca della sauna?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:42:28+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9139\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9139\" href=\"#collapse-1-9139\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">C&#8217;\u00e8 una toilette sulla barca della sauna?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9139\" aria-labelledby=\"faq_1-9139\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No, non ci sono servizi igienici sulla barca della sauna. Puoi utilizzare i bagni pubblici nelle vicinanze prima della partenza e dopo l&#8217;arrivo.   <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9035 attrezzature-e-servizi \"><span class=\"entry-title rich-snippet-hidden\">C&#8217;\u00e8 una doccia sulla barca della sauna?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:42:07+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9035\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9035\" href=\"#collapse-1-9035\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">C&#8217;\u00e8 una doccia sulla barca della sauna?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9035\" aria-labelledby=\"faq_1-9035\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No, non c&#8217;\u00e8 una doccia sulla barca per la sauna. A bordo c&#8217;\u00e8 un mestolo a pioggia per sciacquarsi con acqua di mare fresca dopo una sessione di sauna.   <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9142 attrezzature-e-servizi \"><span class=\"entry-title rich-snippet-hidden\">C&#8217;\u00e8 un posto dove posso cambiare prima della partenza e dopo l&#8217;arrivo?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T14:45:08+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9142\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9142\" href=\"#collapse-1-9142\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">C&#8217;\u00e8 un posto dove posso cambiare prima della partenza e dopo l&#8217;arrivo?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9142\" aria-labelledby=\"faq_1-9142\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>I nostri ospiti si cambiano direttamente sulla barca della sauna. C&#8217;\u00e8 anche uno spazio per riporre vestiti e bagagli. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9045 prenotazione-e-booking \"><span class=\"entry-title rich-snippet-hidden\">Applicare un voucher<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/saunaboat-lugano.ch\/it\/author\/saunaboot\/\" title=\"Articoli scritti da saunaboot\" rel=\"author\">saunaboot<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-01-27T15:16:22+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9045\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9045\" href=\"#collapse-1-9045\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Applicare un voucher<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9045\" aria-labelledby=\"faq_1-9045\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Effettua la tua selezione nella pagina di prenotazione della sauna. (data\/ora\/numero di persone) <\/p>\n<p>Cliccando sul pulsante &#8220;PRENOTA ORA&#8221;, si aprir\u00e0 la pagina successiva in cui avrai la possibilit\u00e0 di selezionare ulteriori extra come accappatoi o set di asciugamani per la sauna.  <\/p>\n<p>Potrai quindi <strong>inserire e applicare<\/strong> il <strong>codice del buono<\/strong> nel <strong>carrello<\/strong>. Se il codice \u00e8 corretto, verr\u00e0 automaticamente detratto dall&#8217;importo dell&#8217;acquisto. <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9061","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Saunaboat Lugano<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Saunaboat Lugano\" \/>\n<meta property=\"og:url\" content=\"https:\/\/saunaboat-lugano.ch\/it\/domande-frequenti\/\" \/>\n<meta property=\"og:site_name\" content=\"Saunaboat Lugano\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-04T13:15:33+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data1\" content=\"15 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/saunaboat-lugano.ch\/it\/domande-frequenti\/\",\"url\":\"https:\/\/saunaboat-lugano.ch\/it\/domande-frequenti\/\",\"name\":\"FAQ - 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